![]() In some cases, it’s even supplanted email. The company touts itself as the space “where work happens.” DMR reports that, on average, users are active on Slack about 90 minutes per day, sending one billion messages per week and representing 600,000 organizations worldwide and 43% of all Fortune 500 companies. There’s no question of how popular Slack is becoming-the question is whether its 10 million daily active users have taken advantage of all that this platform has to offer. Whether you’re a Slack newbie or a pro user, this article will give you the most helpful tips and practices when using Slack, from chatbots to integrations and beyond. Instant messaging has been around since the days of AIM and a/s/l shorthand in web chatrooms, but Slack has taken the concept to new heights. If you don’t know how to use Slack, here’s how to implement the Slack app’s most common tools and practices. Slack stands out by giving users the ability to create channels that act as threads for different topics with the use of hashtags. The #general hashtag gives access to all users, and many companies use it as a bulletin board to make company-wide announcements. ![]() Other channels, like #marketing or #accounting, can be used by only team members who work in those departments. Separating your teams into channels keeps your #general board from becoming convoluted and encourages communication among team members on the same teams. You can even create private channels for teams who needs to exchange private information-HR and legal teams commonly use the private #hr and #legal hashtags to exchange more sensitive information. Take better advantage of this messaging app by using both the mobile and desktop Slack applications. The mobile app has a pretty clear advantage: unhindered communication through on-the-go connectivity. The desktop application is also widely used, allowing users to be active on multiple Slack accounts, reducing the amount of time logging in and out of different accounts if you’re a member of multiple Slack teams. ![]() And since it’s a standalone app, it won’t take up tabs on your browser, giving you a less-distracted and more productive workspace. ![]()
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